Item code : 441127509

KRAFTERSALE ⏰★Popular in Japan!★Top Hotel Grade ★ Mattress Topper - Ergonomic [Thick comfort]


Customer Satisfaction

Sales volumn

1,234 Sold For 1 Year

Reviews

0 Reviews

Recommandation

93% 1,647 Recommended

Total Satisfaction

90% Satisfied

Product Price Delivery Service 90% 90% 90% 90%

Notice

Subject From Date
★Review Notice (Feedback)★ Seller 2020-03-23
Store pick up (Under Phase Two (Heightened Alert) Seller 2021-05-19
Country of Origin/Manufacture/Assembly Japan Condition New Product
Product Barcode 128587945597932 barcode
Buyer AcknowledgementFor hygiene purposes, we will not accept any returns of bedsheets, quilt covers, quilts, mattress and pillows that have been removed from their original packaging, used, stained, torn, washed, and/or with traces of fragrance or odours
Delivers From From Overseas (Singapore)
help
Pay on delivery Available
BOOKMARK 1 2 3 4 5 6 7
All Ratings
옵션상세 검색

Photo Review (578)

Customer Photo Review board

Highly Recommend Mattress Topper

Well received in good

[INSTOCK SG] Korea Tatami Topper (Hotel Grade):Model: (A) 120*200 (Super Single) Premium | Choose an option:Stone Navy(+S$9) | FREE GIFT:GIFT-2 | 1.Cotton mattress cover (L-double-zip)::none | 2.Cotton mattress cover (L-double-zip)::none

+ Add this option
Sep 26, 2021
peh*** (SG Singapore)

Recommend Well received

Item well packed. Soft and comfortable.

[INSTOCK SG] Korea Tatami Topper (Hotel Grade):Model: (B) 90*200 (Junior Single ) | Choose an option:Stone Grey | FREE GIFT:GIFT-2 | 1.Cotton mattress cover (L-double-zip)::none | 2.Cotton mattress cover (L-double-zip)::none

+ Add this option
Sep 24, 2021
cin*** (SG Singapore)

Highly Recommend Krafter Mattress Topper (Single)

Fast delivery. Good price. Product is working as advertised.

[INSTOCK SG] Korea Tatami Topper (Hotel Grade):Model: (B) 90*200 (Junior Single ) | Choose an option:Stone Grey | FREE GIFT:GIFT-2 | 1.Cotton mattress cover (L-double-zip)::none | 2.Cotton mattress cover (L-double-zip)::none

+ Add this option
Sep 24, 2021
cye*** (SG Singapore)

Highly Recommend Awesome highly recommend

2nd purchase, bought for Grandma's Bday

[Type] Korea Tatami Topper (Hotel Grade):Model: (A) 90*200 (Junior Single)- Premium | Choose an option:(Limited Edition) Stone Grey | Thickness:[Clouding band +Thick lining + Thick 5cm+3cm ](+S$7) | FREE GIFT:GIFT-2 | 1.Cotton mattress cover (L-double-zip)::none | 2.Cotton mattress cover (L-double-zip)::none

Sep 21, 2021
red*** (SG Singapore)

Highly Recommend receivedxxxxxx

Korea Tatami Topper (Hotel Grade):Model: (A) 120*200 (Super Single) Premium received

[INSTOCK SG] Korea Tatami Topper (Hotel Grade):Model: (A) 120*200 (Super Single) Premium | Choose an option:(Limited Edition) Stone Grey(+S$9) | FREE GIFT:GIFT-2 | 1.Cotton mattress cover (L-double-zip)::none | 2.Cotton mattress cover (L-double-zip)::none

+ Add this option
Sep 20, 2021
joh*** (SG Singapore)

Customer Review (1,180)

Customer Review board
Rating Feedback Date Written by
Highly Recommend Sep 27, 2021 mar*** (SG Singapore)
Highly Recommend Sep 26, 2021 sy0*** (SG Singapore)
Recommend Sep 24, 2021 swk*** (SG Singapore)
Highly Recommend Sep 24, 2021 deb*** (SG Singapore)
Highly Recommend Sep 23, 2021 kik*** (SG Singapore)
Highly Recommend Sep 23, 2021 she*** (SG Singapore)
Highly Recommend Sep 21, 2021 kho*** (SG Singapore)
Highly Recommend Sep 21, 2021 iam*** (SG Singapore)
Highly Recommend Sep 20, 2021 ali*** (SG Singapore)
Highly Recommend Sep 20, 2021 joe*** (SG Singapore)

Item Q&A(58)

Status
Question & Answer
  • NOTICE

    ★Review Notice (Feedback)★

    If you find any issues with the products, do feel free to contact us.
    Once you rate or uploaded a review the order, we will consider the order as completed and we cannot respond to all forms of complaints afterwards. Happy shopping! :)

    We are contactable via whats app @ 93976564
  • NOTICE

    Store pick up (Under Phase Two (Heightened Alert)

    Hi Dear value customers,

    Under Phase Two (Heightened Alert) and your safety, all urgent collections are arranged contactless.

    All parcels are prepared and placed at our drop-off point outside of our fulfillment center (under camera surveillance), buyer can pick up at any time at their convenience, please confirm with us on whats-app once is your item is collected.

    ➡️Our address (Fulfillment Centre) : Woodlands Horizon, 31 Woodlands Close 737855 #08-05 Monday- Friday (1pm - 5pm) , Saturday (10am- 1pm) Excluding - Sunday / PH

    Do early booking with us, in compliance with prevailing safe measurements we encourage buyers to consider using courier services for the time being. Stay Safe

    Contact our representatives at 86953130/ 93976564

    Our Wishes, Krafter Love
  • Unanswered
    Question
    ngl_en 2021-09-27
  • Answered
    Question
    gi××× 2021-09-26
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Kindly stay with me while I check for the information requested for.
    Krafter.sg 2021-09-27
    Answer
    Dear Customer, Appreciate your patience on waiting. We have checked with the information you had requested. We request you to please check with Qoo10 customer services on this.

    Please feel free to reach out if further assistance is required. Stay safe :)
  • Answered
    Question
    Ader 2021-09-26
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Yes, the mattress cover in the option is for the topper use.

    Hope that answers your query. Please feel free to reach out if further assistance is required. Stay safe :)
    Krafter.sg 2021-09-27
  • Answered
    Question
    abbyagno19 2021-09-25
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Please note that Our mattress will be fully compressed for easy shipping. After using some weeks our mattress will come to normal thickness to 17CM.

    Hope that answers your query. Please feel free to reach out if further assistance is required. Stay safe :)
    Krafter.sg 2021-09-27
    Question
    Hello Seller..
    Thanks for the info.. noted with thanks..
    Stay safe
    Answer
    You are most welcome :)
  • Answered
    Question
    ban_dy 2021-09-25
    Question
    hello, are you there?
    Question
    Dont bother to reply as I have already cancelled my order. Seems like you are too busy to attend to queries.
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Apologies for the inconvenience caused to you. Yes, we have available stock at the moment for super single. Our super single size measurements are 120*200CM. Please note that our standard delivery will take 3-5 business days once order has been placed. We request you to please withdraw cancel request we will ship out as soon as possible for you.

    Please feel free to reach out if further assistance is required. Stay safe :)
    Krafter.sg 2021-09-27
    Question
    I cannot withdraw the cancel request as I do not want the item anymore.
    Question
    please proceed to accept my cancellation. The size of the topper is too big for my mattress which is 106 cm x 190 cm.
    Answer
    Dear Customer, Sorry to hear that. Kindly stay with us while I check for the information requested for.
  • Answered
    Question
    Ed 2021-09-16
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Sorry, it is not advisable to machine wash the topper/ mattress or tumble drying and dry cleaning. Pay particular care to the suitability of your topper to washing and/or dry cleaning. Given the size and depth of fill of toppers/mattress, we recommend using a professional laundering service at your local dry cleaner. Their large capacity washing machines and dryers are best suited to the size of this product. To keep your topper in tip top condition, we would recommend washing every 6-12 months , alternatively you can use febreeze or gentle hand wash.

    Hope that answers your query. Please feel free to reach out if further assistance is required. Stay safe :)
    Krafter.sg 2021-09-16
  • Answered
    Question
    steven 2021-09-16
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Sorry to say, free gift will be randomly give there is no option to choose free gift.

    Hope that answers your query. Please feel free to reach out if further assistance is required. Stay safe :)
    Krafter.sg 2021-09-16
  • Answered
    Question
    sandyboh 2021-09-15
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Kindly stay with me while I check for the information requested for.
    Krafter.sg 2021-09-15
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Apologies for the delay. Appreciate your patience on waiting. We have checked with the information you had requested.
    A mattress topper is a thick layer of cushion that covers your mattress.- to transform an uncomfortable mattress into one that offers a good night's sleep. If the mattress itself is still in good shape -- no sags, tears or stray springs to poke your back -- a topper may do the trick and generally lower price than mattress

    Mattress Futons provides comfortable support when the old one is in such bad shape even a topper does not help. At least with a mattress, lying on it in allows you to know ahead of time how it feels. quality mattress, especially one that can be flipped for even more wear, typically lasts longer than a topper, which takes the brunt of the abuse from daily use

    Hope that answers your query. Please feel free to reach out if further assistance is required. Stay safe :)
    Question
    Ok Thanks...
    My mattress is new... so is still in very good shape... the only problem i feel is just to soft... i need another layer to make it not so soft...

    So can i assume that the topper is able to fulfill right?
    Answer
    Dear customer, Please note that A mattress topper is a thick layer of cushion that covers your mattress.- to transform an uncomfortable mattress into one that offers a good night's sleep. If the mattress itself is still in good shape -- no sags, tears or stray springs to poke your back -- a topper may do the trick and generally lower price than mattress

    Hope that answers your query. Please feel free to reach out if further assistance is required. Stay safe :)
    Question
    Hi, Seller

    I have make the purchase on 16/09/2021. The delivery location is my office. Could you kindly send to my home address. Thank you.

    Please send to Blk 866 Yishun Street 81 #11-55 S(760866)
    I can be contact at 98312202

    Sorry for the inconvenience.
    Answer
    Dear Customer, Thank you for contacting Krafter. Hope you are doing great today. Sorry to say, we are unable to change the delivery address at the moment. We request you to please contact Qoo10 customer service on this.

    Hope that answers your query. Please feel free to reach out if further assistance is required. Stay safe :)
    Question
    How to contact Qoo 10 customer service?
    Answer
    Dear customer, on main page of platform you can find option as contact us or Help center please llok for it.

    Please feel free to reach out if further assistance is required. Stay safe :)